Comments:

kooklafran - 2004-08-29 16:36:55
Yep, I hear you on the Biography section and the "impulse" buy theory. Seems Binc just never listens to store staff on anything.
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Carrie - 2004-08-30 06:56:18
There's an obvious solution here. Have a biography section, then cross-reference other copies of the book by subject. It's called cross-selling. They should try it. But I sort of see the point with the listening stations. Personally, the ability to listen to an album before I buy it has talked me out of more purchases than it's talked me into. And they always seem to be broken more than they are working. In general, I agree that change sucks. Especially, if you're like me and manage to miss half the changes. Then you spend your time going, "When did we decide that?"
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Kevin - 2004-08-30 10:39:40
Just make it easy and order all the books in the whole store alphabetically by title.
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